Treviso – Ryanair’s new nightmare with the flight from Canova to Malta departing at 2.40pm. Hours of delay and passengers held hostage by the carrier for 50 minutes without air conditioning. “We were in a hot oven for almost an hour without any information”. Illnesses and scenes of panic in Treviso in August with an outside temperature of almost 40 degrees. At 9pm, passengers were still waiting in the hangar without knowing when they would be able to leave. Let’s tell the story of the riots on the IB plane, which after a year of studies and a master’s degree dreamed of nothing more than lying on the beach under an umbrella overlooking the Mediterranean. But no: waiting in Canova was an exhausting afternoon, without information, without seats, then on board for another hour of Dante’s circle, with air that was unbreathable, scenes of panic and illness. And the constant lack of guidance from the staff. Until she got up and went to the crew demanding that the passengers be disembarked. “There are no words to describe the poor service of Ryanair,” he explains over the phone. “The flight to Malta, which was supposed to leave at 2.40pm, was delayed for hours and hours. Boarding arrived at 6.30pm, the plane held us hostage and then forced us to disembark, and we are still stuck and locked waiting for take-off without air conditioning.” But passengers also complain about the many shortcomings of Treviso airport, with no waiting rooms and no seats for those forced to wait in unacceptable conditions. “Only metal mesh stairs like in a cattle truck,” the woman continues. “And in fact riots broke out. People shouted ‘we are not monsters’. If this is the future of air transport, as they say, we are ready to go.” At 9.22pm, after almost seven hours of waiting, Ryanair boarded the passengers to Malta.
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